Case Studies

"Ignyto have been our trusted advisors and partners when it comes to digitising and automating our business processes.”

"Ignyto have been the perfect partner to work with to build our CRM system from the start up. They really understood our needs and worked with us to perfect the system. Our assigned account manager, Katie, couldn’t do enough to support us and was always on hand quickly for some of our out of the box questions and requests. We couldn’t recommend Ignyto enough and will use in the future as we grow the CRM functionality."

“From the moment, we engaged Ignyto to help us implement Pardot into our Salesforce instance, they felt like the right fit - their open, flexible and transparent approach really appealed to us. By project completion they had both guided and challenged our approach at every stage, helping to ensure that, not only were the objectives met, but also that we were upskilled and system conversant to the point where we could self-manage our requirements going forward. ”

"Igntyo were able to advise our project managers on the best course of action at every turn, taking our requirements and creating actionable milestones to digitise and automate our sales processes."

“From our first meeting with Ignyto to project delivery Ignyto have truly been part of our team and worked in close partnership with us. This project has had it’s fair share of twists and turns and been considerably more challenging than either Ignyto or ourselves could have anticipated yet despite this Ignyto have understood these challenges, communicated honestly throughout and worked tirelessly to deliver us the first class solution we now have in place. Ignyto truly do have the customer at the heart of what they do and I am confident that Bridge Heating now has a system that matches our ambitious plans and that will grow with us. I would highly recommend Ignyto to anyone considering this kind of complex project.”

“We worked with Ignyto team to define different processes - from lead assignment to pre-sales tests and commercial approval processes. Katie was very collaborative and helped us configure complex validation rules and approval workflows in a timely manner, always ensuring we took the best course of action in every choice.”

"Katie and the team from Ignyto were fantastic and a pleasure to work with.  Our project was professionally delivered both on time and on budget.  I would highly recommend them for anyone needing a SFDC project implemented."

"We made the right decision when we chose Salesforce and Ignyto. By moving our loan application processing on to the Salesforce platform, our average loan application process duration reduced by over 50% and cost per mortgage application has reduced by 60%. Amazing results in such a short time."

"Ignyto met the expectation of having a breadth of knowledge and expertise throughout many areas of the CRM. They were responsive and hands-on throughout the project ensuring that we never had any unexpected surprises."

“For companies like ours, completely new to Sales automation and Salesforce in particular, using the system for the first time is daunting. Bal in Ignyto guided us through the whole process quite smoothly. Great in customer service and quite knowledgeable and ready to answer any questions from our team. Thanks Bal and Alex our account manager for your support.”

"With Ignyto’s assistance we implemented Salesforce in 2021. We wanted a tool that allows us to gain greater customer visibility to ensure excellent customer retention. Salesforce fulfils these requirements by allowing us to drill down, report and get to the route cause of any issues. It is also flexible enough to adapt to our needs as our business evolves. We have been delighted with Bal from Igynto’s friendly responsive service and advice along the implementation process."

"Ignyto were integral to the re-development and implementation on our Salesforce platform. As a pharma company, marketing and selling within our heavily regulated and adoption-led sales processes with multiple stakeholders, design to roll-out can be challenging and complex. With the guidance and support of Ignyto, our sales process is now opportunity led, resulting in sales closing faster and shorter deal cycles than ever before."

"Ignyto were a dream to work with from the outset of the project. From requirements gathering to workshop facilitation, playback sessions to user testing, and data migration to training, they provided the best guidance and proactive communication to do the best job possible. "

"We are incredibly thankful for the dedication, professionalism and attention to detail that Emily and Daniela applied to our recent project. The structure of the project, from engagement, creation and guidance through demo environments, to training and support of our teams has been nothing but seamless. We look forward to working with the team on future projects."

“We worked with the Ignyto team in great detail from designing the brief, to plotting the customer journey, enabling customer access and ensuring that we were compliant at every step of the admissions process.”