Case Studies

“I would not hesitate in recommending Ignyto. Throughout the duration they felt like an extra team member, caring as much about the success of the project as we did. Nothing was too much work. Thanks to the Ignyto team for making what could have been a stressful project an enjoyable one.”

“We decided to use the services of Ignyto following a recommendation from a business partner. From the offset we found them to be very professional, friendly and very knowledgeable. They worked incredibly hard to deliver our project in the timeframe required and we always felt they went above and beyond what was required. Special mention must go to Hollie, our Salesforce Consultant, who was a pleasure to work with. The final project was delivered well, with continued support and overall exceeded our expectations and scope.”

"We chose Ignyto to deliver this project as we felt that they understood how important the Habitat brand is and they could bring our brand to life with a community."

“From the moment, we engaged Ignyto to help us implement Pardot into our Salesforce instance, they felt like the right fit - their open, flexible and transparent approach really appealed to us. By project completion they had both guided and challenged our approach at every stage, helping to ensure that, not only were the objectives met, but also that we were upskilled and system conversant to the point where we could self-manage our requirements going forward. ”

"Ignyto delivered a solution that exceeded our expectations so now Salesforce is a core part of our business."

"Ignyto have been the perfect partner to work with to build our CRM system from the start up. They really understood our needs and worked with us to perfect the system. Our assigned account manager, Katie, couldn’t do enough to support us and was always on hand quickly for some of our out of the box questions and requests. We couldn’t recommend Ignyto enough and will use in the future as we grow the CRM functionality."

“For companies like ours, completely new to Sales automation and Salesforce in particular, using the system for the first time is daunting. Bal in Ignyto guided us through the whole process quite smoothly. Great in customer service and quite knowledgeable and ready to answer any questions from our team. Thanks Bal and Alex our account manager for your support.”

“We worked with Ignyto team to define different processes - from lead assignment to pre-sales tests and commercial approval processes. Katie was very collaborative and helped us configure complex validation rules and approval workflows in a timely manner, always ensuring we took the best course of action in every choice.”

"Katie and the team from Ignyto were fantastic and a pleasure to work with.  Our project was professionally delivered both on time and on budget.  I would highly recommend them for anyone needing a SFDC project implemented."

“With Ignytos help we implemented Salesforce in 2017. We were slow to get traction within our team, but once we got a full understanding of how it works we have never looked back. I can safely say that it has changed our business, for the good. The ability to build and run reports that suit a moment in time has assisted us in getting to the route cause and better understanding of how our sales team work, It has helped direct our sales team and management to where the best opportunities are and has eliminated the busy fool or lazy selling. Salesforce has really proven itself during the pandemic and with the data we have built up, allowed us to ensure excellent base retention. I would have no hesitation in recommending both Salesforce and Ignyto. ”

"Ignyto were excellent throughout the project from Scoping to through to Delivery. They understood our business and delivered a quality solution despite aggressive timescales"

"Igntyo were able to advise our project managers on the best course of action at every turn, taking our requirements and creating actionable milestones to digitise and automate our sales processes."

"We are incredibly thankful for the dedication, professionalism and attention to detail that Emily and Daniela applied to our recent project. The structure of the project, from engagement, creation and guidance through demo environments, to training and support of our teams has been nothing but seamless. We look forward to working with the team on future projects."

"Salesforce has revolutionised the way our Container Sales and Conversions Teams manage communications with our customers, bringing out teamwork to the next level and giving us full visibility and reporting capabilities that we simply did not have before adopting the system. The implementation process carried out by Ignyto and in particular, Emily Travis was best in class, improving deadlines and finding solutions to several challenges along the way."

"With Ignyto’s assistance we implemented Salesforce in 2021. We wanted a tool that allows us to gain greater customer visibility to ensure excellent customer retention. Salesforce fulfils these requirements by allowing us to drill down, report and get to the route cause of any issues. It is also flexible enough to adapt to our needs as our business evolves. We have been delighted with Bal from Igynto’s friendly responsive service and advice along the implementation process."