“We decided to use the services of Ignyto following a recommendation from a business partner. From the offset we found them to be very professional, friendly and very knowledgeable. They worked incredibly hard to deliver our project in the timeframe required and we always felt they went above and beyond what was required. Special mention must go to Hollie, our Salesforce Consultant, who was a pleasure to work with. The final project was delivered well, with continued support and overall exceeded our expectations and scope.”
“From the moment, we engaged Ignyto to help us implement Pardot into our Salesforce instance, they felt like the right fit - their open, flexible and transparent approach really appealed to us. By project completion they had both guided and challenged our approach at every stage, helping to ensure that, not only were the objectives met, but also that we were upskilled and system conversant to the point where we could self-manage our requirements going forward. ”
"With Ignyto’s assistance we implemented Salesforce in 2021. We wanted a tool that allows us to gain greater customer visibility to ensure excellent customer retention. Salesforce fulfils these requirements by allowing us to drill down, report and get to the route cause of any issues. It is also flexible enough to adapt to our needs as our business evolves.
We have been delighted with Bal from Igynto’s friendly responsive service and advice along the implementation process."
“With Ignytos help we implemented Salesforce in 2017. We were slow to get traction within our team, but once we got a full understanding of how it works we have never looked back. I can safely say that it has changed our business, for the good. The ability to build and run reports that suit a moment in time has assisted us in getting to the route cause and better understanding of how our sales team work, It has helped direct our sales team and management to where the best opportunities are and has eliminated the busy fool or lazy selling.
Salesforce has really proven itself during the pandemic and with the data we have built up, allowed us to ensure excellent base retention.
I would have no hesitation in recommending both Salesforce and Ignyto. ”
"Going into this project our number one objective was to drive adoption, as we knew the whole organisation needed to be onboard to make it a success. Ignyto were superb at helping make this a reality, by really getting under the skin of our specific needs and helping deliver a customised solution that worked for every stage of our sales process."
"Ignyto were integral to the re-development and implementation on our Salesforce platform. As a pharma company, marketing and selling within our heavily regulated and adoption-led sales processes with multiple stakeholders, design to roll-out can be challenging and complex. With the guidance and support of Ignyto, our sales process is now opportunity led, resulting in sales closing faster and shorter deal cycles than ever before."
“I would not hesitate in recommending Ignyto. Throughout the duration they felt like an extra team member, caring as much about the success of the project as we did. Nothing was too much work. Thanks to the Ignyto team for making what could have been a stressful project an enjoyable one.”
"We made the right decision when we chose Salesforce and Ignyto. By moving our loan application processing on to the Salesforce platform, our average loan application process duration reduced by over 50% and cost per mortgage application has reduced by 60%. Amazing results in such a short time."
“The Ignyto team were excellent - true experts. And they guided us through the entire business transformation project, advised on best practices and vastly improved our sales and field service processes. As a result we were up and running in weeks!”
“From our first meeting with Ignyto to project delivery Ignyto have truly been part of our team and worked in close partnership with us. This project has had it’s fair share of twists and turns and been considerably more challenging than either Ignyto or ourselves could have anticipated yet despite this Ignyto have understood these challenges, communicated honestly throughout and worked tirelessly to deliver us the first class solution we now have in place. Ignyto truly do have the customer at the heart of what they do and I am confident that Bridge Heating now has a system that matches our ambitious plans and that will grow with us. I would highly recommend Ignyto to anyone considering this kind of complex project.”
“Ignyto were recommended by Salesforce to us and we have been delighted by their advice, their professionalism and their service. We will continue to partner with Ignyto for our Partner Engagement solution.”
"Salesforce has revolutionised the way our Container Sales and Conversions Teams manage communications with our customers, bringing out teamwork to the next level and giving us full visibility and reporting capabilities that we simply did not have before adopting the system. The implementation process carried out by Ignyto and in particular, Emily Travis was best in class, improving deadlines and finding solutions to several challenges along the way."