Case Studies

"Going into this project our number one objective was to drive adoption, as we knew the whole organisation needed to be onboard to make it a success. Ignyto were superb at helping make this a reality, by really getting under the skin of our specific needs and helping deliver a customised solution that worked for every stage of our sales process."

“We decided to use the services of Ignyto following a recommendation from a business partner. From the offset we found them to be very professional, friendly and very knowledgeable. They worked incredibly hard to deliver our project in the timeframe required and we always felt they went above and beyond what was required. Special mention must go to Hollie, our Salesforce Consultant, who was a pleasure to work with. The final project was delivered well, with continued support and overall exceeded our expectations and scope.”

“Working with Katie at Ignyto made this project a breeze, from Project Brief to Completion she was very reactive and hands-on."

“We worked with the Ignyto team in great detail from designing the brief, to plotting the customer journey, enabling customer access and ensuring that we were compliant at every step of the admissions process.”

"Salesforce has revolutionised the way our Container Sales and Conversions Teams manage communications with our customers, bringing out teamwork to the next level and giving us full visibility and reporting capabilities that we simply did not have before adopting the system. The implementation process carried out by Ignyto and in particular, Emily Travis was best in class, improving deadlines and finding solutions to several challenges along the way."

“From the moment, we engaged Ignyto to help us implement Pardot into our Salesforce instance, they felt like the right fit - their open, flexible and transparent approach really appealed to us. By project completion they had both guided and challenged our approach at every stage, helping to ensure that, not only were the objectives met, but also that we were upskilled and system conversant to the point where we could self-manage our requirements going forward. ”

“With Ignytos help we implemented Salesforce in 2017. We were slow to get traction within our team, but once we got a full understanding of how it works we have never looked back. I can safely say that it has changed our business, for the good. The ability to build and run reports that suit a moment in time has assisted us in getting to the route cause and better understanding of how our sales team work, It has helped direct our sales team and management to where the best opportunities are and has eliminated the busy fool or lazy selling. Salesforce has really proven itself during the pandemic and with the data we have built up, allowed us to ensure excellent base retention. I would have no hesitation in recommending both Salesforce and Ignyto. ”

"Ignyto were integral to the re-development and implementation on our Salesforce platform. As a pharma company, marketing and selling within our heavily regulated and adoption-led sales processes with multiple stakeholders, design to roll-out can be challenging and complex. With the guidance and support of Ignyto, our sales process is now opportunity led, resulting in sales closing faster and shorter deal cycles than ever before."

“For companies like ours, completely new to Sales automation and Salesforce in particular, using the system for the first time is daunting. Bal in Ignyto guided us through the whole process quite smoothly. Great in customer service and quite knowledgeable and ready to answer any questions from our team. Thanks Bal and Alex our account manager for your support.”

"Ignyto have been our trusted advisors and partners when it comes to digitising and automating our business processes.”

"We made the right decision when we chose Salesforce and Ignyto. By moving our loan application processing on to the Salesforce platform, our average loan application process duration reduced by over 50% and cost per mortgage application has reduced by 60%. Amazing results in such a short time."

“We worked with Ignyto team to define different processes - from lead assignment to pre-sales tests and commercial approval processes. Katie was very collaborative and helped us configure complex validation rules and approval workflows in a timely manner, always ensuring we took the best course of action in every choice.”