CCTech’s area of expertise is the delivery of fully operational, high-specification and safe facilities that meet all standards set by regulatory bodies. They work in the UK and internationally and their clients include leading Universities and Government life sciences institutions, the NHS and healthcare sector, and the pharmaceutical industry.

CCTech are looking to streamline their business processes within their Salesforce by implementing new system features as well as adding to their current setup.

Business Requirements included:

• Store and manage Purchase Order data
• Be able to report on valuable metrics within the system
• To track Purchase Order data/Purchase Order Line Items with Analytics
• Creation of new Documents using PDF Butler
• General Salesforce environment admin

Ignyto implemented the following Salesforce Solutions for CCTech:

• PDF Butler
• Sales Cloud
• Service Cloud
• Field Service

• A restructure of Objects within Salesforce allowing CC Tech to Store and manage Purchase Order Data.
• Creation of Multiple Reports/Dashboards for different units of the business to be able to report of valuable metrics within the Salesforce system.
• Automations and Lightning buttons to allow a seamless user experience creating new Documents with PDF Butler
• All round ability to navigate through Salesforce with far fewer clicks by enhancing UI functionality.

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“CCTech have been working with Ignyto since January 2025. Our communications with both John (via the initial sales introductions) and James (for the daily project management) have been very valuable to our business thus far. We have found their knowledge of the Salesforce system to be extremely helpful in driving our projects forward and we look forward to working with them on future developments.”