- Region: UK and Ireland
- Industry: Media
- Sub Sector: Advertising and Marketing
- Size of company: 850
Imagination is an independent experience company with 12 offices worldwide. For over 50 years they have specialised in creating experiences that change how people feel, think and act.
Through a deep understanding of experience design, human behaviour and storytelling, they use the power of experience to shape the entire customer journey from promoting awareness to driving conversion.
Imagination needed a central hub for their global teams to work on their potential projects. Sales Cloud has given head office insights into global performance and pipeline while respecting data privacy. Imagination’s second challenge was to analyse the various stages a potential project goes through during the sales process, to identify patterns and common blockers so that the sales team can use their time effectively.
Salesforce has allowed Imagination to master their sales data and strategise for the future.
Ignyto implemented the following:
“Going into this project our number one objective was to drive adoption, as we knew the whole organisation needed to be onboard to make it a success. Ignyto were superb at helping make this a reality, by really getting under the skin of our specific needs and helping deliver a customised solution that worked for every stage of our sales process..”