MariaDB

Posted by: Tom
Category: Case Studies, Marketing Cloud, Sales Cloud
MariaDB Case Study

Project Details

  • Region: California, US
  • Industry: Software Development
  • Size of company: 300 employees
MariaDB Case Study

About the customer

MariaDB provides pluggable, purpose-built storage engines to support workloads that previously required a variety of specialised databases. MariaDB allows enterprises to eliminate complexity and constraints by using a single complete database on both commodity hardware or a cloud of choice. MariaDB works closely with trusted partners who help their customers develop, host, scale and run their database.

Business Requirement and Customer Challenges

MariaDB required a way to capture information from prospective and current partners and monitor their progression and status from one easily accessible view. MariaDB also wanted a way to allow partners to login to a branded site where they could view their account and current deals.

Business Requirements included:

  • Create an internal partner process to monitor onboarding progression for each partner
  • Configure a Salesforce partner community which was branded to look like their current MariaDB site
  • Develop a process for partners to be able to apply for courses and track their current completed courses
  • Allow partners to access documents from the portal
  • Configure specific record types and page layouts to clearly identify partners and capture relevant information
  • Set up robust security for a partner user accessing their data within the Salesforce community
  • Create an overview of metrics for the partner to view from the community

Products implemented

Ignyto implemented the following Salesforce Solutions for MariaDB:

  • Salesforce Sales Cloud updates
  • Salesforce Experience Cloud

Results

  • Lead, Account, Contact and Opportunity configurations and updates
  • Onboarding and Course objects created along with automation to capture and track relevant partner information
  • A branded and interactive site for partners to login to and access documents, account, opportunity and onboarding data
  • A way to track a partners onboarding progress and the courses they have applied for (from the community) and completed
  • Security setup for the partner user to ensure correct partner access to data

Length of Project

13.25 days

Quote from the customer

“Katie and the team from Ignyto were fantastic and a pleasure to work with.  Our project was professionally delivered both on time and on budget.  I would highly recommend them for anyone needing a SFDC project implemented”