OOHPod

Posted by: Ryan Groves
Category: Case Studies, Retail, Sales Cloud

Project Details

  • Region: Ireland
  • Industry: Retail
  • Sub Sector: Logistics 
  • Size of company: 10 Employees

About the customer

OOHPod supply safe storage for e-commerce consumers. They have their units based in a variety of different locations such as, shopping centers, shops and public areas. They aim to provide a safe, hassle-free shopping experience for people buying online regularly.

Business Requirement and Customer Challenges

OOHPod were looking to implement Salesforce Sales Cloud with Outlook integration to centralise their sales process and enable them to capture crucial data on potential customers. Then by leveraging the salesforce platform they wanted to utilize the data captured by pushing it through a robust process that enables the creation of contacts, accounts, and opportunities that all relate to one another. 

Business Requirements included: 

  • Sales Cloud
  • Outlook integration
  • Sales process implemented
  • Validation rules for data integrity
  • Manage accounts, contacts and opportunities
  • Valuable data reporting and visual dashboards

Products implemented

Ignyto implemented the following Salesforce Solutions for Pivotal:

  • Salesforce Sales Cloud
  • Outlook integration
  • Reporting and Dashboard Analytics
  • Validation Rules

Results

  • Ability to create related contacts, accounts, and opportunities
  • Reporting and dashboards with clear visibility of valuable metrics
  • Salesforce and Outlook integrated with system
  • Validation Rules to provide data integrity.

Length of Project

7.5 days

Quote from the customer

Ignyto implemented sales cloud with outlook integration for our organisation OOHPod. Milo and Daniela were the consultants working with us and we were very happy with the delivery of the project from start to finish.