- Region: UK
- Industry: Manufacturing
- Sub Sector: Automotive
- Size of company: 100 Employees
Roger Dyson is a leading UK recovery vehicles manufacturer who operates across the whole of the UK. They deliver the build and sales of quality recovery vehicles for organisations that require recovery vehicles such as roadside assistance companies.
Roger Dyson were looking at moving to a more robust and streamline system that enables them to monitor their customer journey from an incoming lead, all the way through to closing an opportunity that ultimately brings revenue into the business. As a business, they wanted it to be easy to search, manage and add accounts and contacts and have those relevant contacts associated with the right accounts so that they can clearly see relationships within their system.
Business Requirements included:
Ignyto implemented the following Salesforce Solutions for Pivotal:
“Milo helped us implement Sales Cloud so we could manage our customer portfolio in a much more efficient way. It will help us optimise the customer journey for all of our clients and assist greatly the effective day to day operation”