Professional Services

Working with Ignyto has been excellent in helping our business transition into using Salesforce CRM for managing relationships with exceptional talent. We're a fast moving business so we really appreciated their ability to work flexibly, and respond quickly to our changing needs. The training and guidance from the Ignyto team was fantastic
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George has been very helpful in resolving our internal Salesforce system, adapting the features to suit our business model, providing regular updates, effectively meeting timescales and requirements to our needs. Communication has been fantastic, I always knew what stage we were at throughout our project with Ignyto and George has only ever been a phone call away.
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“George at Ignyto was extremely helpful and attentive and the implementation went smoothly and perfectly to plan. All queries, questions and suggestions were dealt with in a speedy, efficient manner. I would definitely recommend Ignyto as an implementation partner.”
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"Throughout the implementation project, Kate and Ignyto have worked to carefully identify the specific problems and difficulties we were having and have built solutions to those problems that work well for us."
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"Ignyto understood our business requirements and produced an end product that met our requirements. The successful implementation of the application has added increased efficiency to our business Process. This will enhance our customer experience and greatly assist our business team.."
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"Ignyto has been great with helping us set up Salesforce and CPQ. Great communication from start to end and the eagerness to follow up after the project has ended has been key to making us succeed in Salesforce."
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“Working with Katie at Ignyto made this project a breeze, from Project Brief to Completion she was very reactive and hands-on."
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“We worked with the Ignyto team in great detail from designing the brief, to plotting the customer journey, enabling customer access and ensuring that we were compliant at every step of the admissions process.”
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“Ignyto delivered the project really efficiently based on comprehensive user stories. They matched their resources to our development needs and the combination of their past experience and expertise resulted in a great solution in a really tight timeframe.”
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“For companies like ours, completely new to Sales automation and Salesforce in particular, using the system for the first time is daunting.Bal in Ignyto guided us through the whole process quite smoothly. Great in customer service and quite knowledgeable and ready to answer any questions from our team. Thanks, Bal and Alex our account manager for your support.”
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"With Ignyto’s assistance we implemented Salesforce in 2021. We wanted a tool that allows us to gain greater customer visibility to ensure excellent customer retention. Salesforce fulfils these requirements by allowing us to drill down, report and get to the route cause of any issues. It is also flexible enough to adapt to our needs as our business evolves. We have been delighted with Bal from Igynto’s friendly responsive service and advice along the implementation process."
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“With Ignytos help we implemented Salesforce in 2017. We were slow to get traction within our team, but once we got a full understanding of how it works we have never looked back. I can safely say that it has changed our business, for the good. The ability to build and run reports that suit a moment in time has assisted us in getting to the route cause and better understanding of how our sales team work, It has helped direct our sales team and management to where the best opportunities are and has eliminated the busy fool or lazy selling. Salesforce has really proven itself during the pandemic and with the data we have built up, allowed us to ensure excellent base retention. I would have no hesitation in recommending both Salesforce and Ignyto. ”
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“From our first meeting with Ignyto to project delivery Ignyto have truly been part of our team and worked in close partnership with us. This project has had it’s fair share of twists and turns and been considerably more challenging than either Ignyto or ourselves could have anticipated yet despite this Ignyto have understood these challenges, communicated honestly throughout and worked tirelessly to deliver us the first class solution we now have in place. Ignyto truly do have the customer at the heart of what they do and I am confident that Bridge Heating now has a system that matches our ambitious plans and that will grow with us. I would highly recommend Ignyto to anyone considering this kind of complex project.”
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“I am amazed at how quickly Ignyto got the system up and running and working for us – they way we want it to.”
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"Ignyto delivered a solution that exceeded our expectations so now Salesforce is a core part of our business."
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“The Ignyto team were excellent - true experts. And they guided us through the entire business transformation project, advised on best practices and vastly improved our sales and field service processes. As a result we were up and running in weeks!”
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"We chose Ignyto to deliver this project as we felt that they understood how important the Habitat brand is and they could bring our brand to life with a community."
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"Ignyto have been our trusted advisors and partners when it comes to digitising and automating our business processes.”
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