Retail

"Ignyto has proved to be the perfect choice of business partner to support our journey through the world of Salesforce CRM. From the initial scoping discussions to implementation and training, the Ignyto team have made the process as smooth as possible, regularly flexing to our business needs. Great project management, constant communication and a highly collaborative approach have been key elements to the success of the project, and we look forward to continuing our Salesforce journey with Ignyto as our guide when needed..” William McDerment, Service Manager
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"Ignyto has proved to be the perfect business partner to support our journey into the world of Salesforce CRM. From the initial scoping discussions to implementation and training, the Ignyto team has made the process as smooth as possible. Great project management, constant communication and a highly collaborative approach have been key elements to the project's success, and we look forward to continuing our Salesforce journey with Ignyto as our guide when needed.” Rich Braybrook, Head of Innovation and Systems Development
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"Ignyto implemented sales cloud with outlook integration for our organisation OOHPod. Milo and Daniela were the consultants working with us and we were very happy with the delivery of the project from start to finish."
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"We are incredibly thankful for the dedication, professionalism and attention to detail that Emily and Daniela applied to our recent project. The structure of the project, from engagement, creation and guidance through demo environments, to training and support of our teams has been nothing but seamless. We look forward to working with the team on future projects."
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“The team, especially Milo, were fantastic to work with from start to finish. Engaging with us continuously, ensuring that the needs of our project were met. Would highly recommend.”
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"The implementation of Salesforce was something that we needed as a thriving business. Thanks to Ignyto and our account manager Bal, we are now seeing the benefits of this CRM - allowing us to offer a better, more customised experience for our staff and customers."
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"With Ignyto’s assistance we implemented Salesforce in 2021. We wanted a tool that allows us to gain greater customer visibility to ensure excellent customer retention. Salesforce fulfils these requirements by allowing us to drill down, report and get to the route cause of any issues. It is also flexible enough to adapt to our needs as our business evolves. We have been delighted with Bal from Igynto’s friendly responsive service and advice along the implementation process."
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"Salesforce has revolutionised the way our Container Sales and Conversions Teams manage communications with our customers, bringing out teamwork to the next level and giving us full visibility and reporting capabilities that we simply did not have before adopting the system. The implementation process carried out by Ignyto and in particular, Emily Travis was best in class, improving deadlines and finding solutions to several challenges along the way."
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"We made the right decision when we chose Salesforce and Ignyto. By moving our loan application processing on to the Salesforce platform, our average loan application process duration reduced by over 50% and cost per mortgage application has reduced by 60%. Amazing results in such a short time."
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