Are you looking for a dynamic Salesforce career with endless possibilities? In February, we gave you an overview of “A Day in the Life” of a Salesforce consultant here at Ignyto. In this post, we’ll cover everything you need to know about how to become a Salesforce consultant. From the skills you need to the certifications you should consider, we’ll guide you through the process step by step. So, let’s get started!

Q. What is a Salesforce consultant?

To start with, a Salesforce consultant is a trusted advisor, partner, and guide for their client. In other words, they work closely with clients to gain a deep understanding of their unique needs and challenges. Consultants then use their Salesforce knowledge and expertise to design and implement solutions that help their clients get the most out of their Salesforce investment.

What skills do I need to become a Salesforce consultant?

A Salesforce consultant requires a wide range of skills, behaviours and attitudes. Here are some questions you can ask yourself. 

1. Salesforce Knowledge : 

Do you understand the Salesforce platform, including its capabilities, features, and limitations?

2. Communication: 

Can you convey ideas and concepts across varying mediums and audiences?

3. Analytical Skills: 

Can you think critically, ask questions, and make data-driven decisions? 

4. Active Listening Skills: 

Can you pay attention to a customer without thinking of an answer while they speak? 

5. Positivity: 

Can you stay positive and focused on finding a solution when presented with a challenging situation?

6. Problem-Solving Skills: 

Are you a problem solver? Do you like diving into the details and finding solutions? 

Q. I have the skills for the job. What are some of the steps I can take?

Now that we’ve covered the necessary skills for a Salesforce consultant, let’s move on to the steps you need to take to become one:

1. Learn the Basics of Salesforce: 

Use Trailhead to become familiar with the basics of Salesforce. Focus on its architecture, functionality, and critical components, such as the sales, service, and marketing clouds.

2. Get Certified: 

Salesforce offers a variety of certifications for consultants. Each certificate comes with prerequisites and guided learning paths. A good starting point would be to look at Certified Salesforce Administrator, Certified Salesforce Developer, or Certified Salesforce Consultant certifications.

3. Gain Experience: 

There is no better way to learn than by doing. Try to find internships or freelance opportunities where you can work on Salesforce projects. Practical, hands-on experience will help you demonstrate your skills to potential employers.

4. Network: 

Attend Salesforce user groups, events, and conferences to expand your network and meet other professionals. A strong network can help you find job opportunities and get advice from experienced Salesforce consultants.

5. Stay current with Salesforce updates: 

Salesforce constantly evolves, with three releases a year. Use the release notes to stay current on the latest releases and developments.

6. Find a sales consultant job: 

Look for job openings for Salesforce consultants, either at Salesforce consulting firms or in-house at companies that use Salesforce. You can use online job search websites, network with other Salesforce professionals, and attend job fairs to find opportunities.

7. Continuously improve your skills: 

As a Salesforce consultant, it’s essential to continuously improve your skills and stay current with new developments in the field. Consider attending training courses, workshops and certifying in new areas to keep your skills sharp.

Frequently Asked Questions

Q. What is the salary of a Salesforce consultant?

According to Morgan Makinley, an early-career consultant based in Dublin with less than three years of experience can expect to earn between €40-65k. Salary will change based on location and experience.

Q. How long does it take to become a Salesforce consultant?

Timelines can vary. A best practice would be giving yourself six months to a year to gain certifications and hands-on experience. 

Q. Can you become a Salesforce consultant without a degree?

Many Salesforce careers have started without a degree. The emphasis is on demonstrating the core competencies we outlined earlier.

Becoming a Salesforce consultant is a rewarding and challenging career choice. With the right skills, certifications, and experience, you can become a trusted advisor and guide to your customers. 

If you want to apply or learn more about a career at Ignyto, check out our careers page.