Salesforce Implementation Costs : Five Factors

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Salesforce Implementation Costs : Five Factors

Posted by: Brendan Keating
Category: Learning Centre
Cost

In 2022 Salesforce was named a leader in the Sales Force Magic Quadrant. Salesforce achieved the accolade for the 16th consecutive year by focusing on innovation, market awareness, and sales strategy. Salesforce is also adaptable. It can be customised to meet the needs of organisations of all sizes and business models.

It’s hard to estimate the cost of a Salesforce Implementation because it depends on what the organisation needs and wants. Several factors can affect the cost of implementation, such as the type of Salesforce edition, level of customisation, integrations, and the amount of data that needs to be moved.

As a Platinum Salesforce Implementation Partner, we’ve helped implement Salesforce across multiple industries and companies sizes. In this article, we’ll look at these factors and what steps you can take to prepare for them.

Factors that can influence the cost

Type of Salesforce edition

Salesforce has different versions, such as Essentials, Professional, Enterprise, and Unlimited. Each version has additional features and prices. Editions like Salesforce Essentials are suited to smaller organisations looking for lead and contact management. At the same time, Enterprise moves into the realm of automation and workflows, allowing you to automate tasks, actions, and assignments. 

Steps to prepare: Being clear about what is a needed feature vs a nice one will help identify the right edition for your organisation.

Customisation 

Every business is unique, so that the customisation level can vary depending on your requirements. There are different ways to customise, and the cost and time will depend on the method used. You could find a Salesforce App Exchange app that fits your needs. Alternatively you may need the help of an experienced Salesforce developer to build a custom solution.

Steps to prepare: Clarifying your requirements or “what good looks like” will help identify the best method for you.

Integration with other systems

Salesforce can connect different systems and sources of data into a single platform. Connecting Salesforce with your existing financial or HR systems will help you build a singular view of your customers. The type and number of integrations can influence the cost and complexity of your implementation.

Steps to prepare: Look at your tech stack or systems to consider what needs to be connected to Salesforce.

Size of the organisation

Salesforce is priced per user and comes with various user or license types. The number of licenses you require can depend on your organisation’s size; a small business may require licences for its entire sales team. Larger organisations may only need licences for a single sales department.

Steps to prepare: Consider who in your organisation will need access immediately. Remember that additional licenses can be quickly and easily purchased.

Data

We’ve mentioned before that a CRM is only as good as the data behind it. Proper data migration requires a structured process. The size and complexity of your organisation will influence the amount of data that needs to be structured, reviewed, and cleaned.

Steps to prepare: Take some time to understand the amount of data you would like to migrate by looking at the number of records ( contacts, accounts, and sales data) in your current systems.

Work with an experienced Salesforce Partner.

A basic Salesforce implementation can cost anywhere from £5,000 to £50,000, while a complex implementation can cost upwards of £100,000 or more. It is essential to keep in mind that these estimates are rough and that the actual cost of a Salesforce implementation will depend on the specific needs and requirements of the organisation.

It is recommended that you work with a Salesforce consultant or partner to determine the exact cost of a Salesforce implementation for your organisation.

If you’d like to receive a quotation from us to get you up and to run on the Salesforce platform, then do contact us, and we’d be happy to have a free consultation with you to discuss your exact requirements.