“Ignyto were recommended by Salesforce to us and we have been delighted by their advice, their professionalism and their service. We will continue to partner with Ignyto for our Partner Engagement solution.”
LEVC’s London Taxi or Black Cab is an integral part of British history, and are proud to be the only manufacturer and retailer of this iconic and distinctly British Motor Vehicle.
LEVC have launched an electric taxi with zero emissions and have a vision to see the iconic Black Cab on the streets of all major cities around the world.
The challenge was to set up a process where leads could be converted into direct customer or Business accounts seamlessly with the relevant opportunities, and to have the correct permissions and assignments in place so that where needed information was locked down at the dealership levels.
LEVC also needed a mechanism with which to receive leads from Enquiry Manager including their web leads.
Reporting on key business KPI’s and activities was also important for management information and to manage activities so a suite of reports and dashboards were created.
Sales Cloud Configuration
Training sessions held remotely and also onsite at Ignyto premises. Rollout by key Salesforce in-house admin personally on dealer visits with admin assistance regularly provided by Ignyto.