12th July 2023
Excellent customer service costs less than bad customer service. The average cost of acquiring a new customer is 5 to 25 times more expensive than retaining an existing customer. Additionally, Companies focusing on customer service can expect a 10% increase in customer retention and a 25% increase in customer lifetime value.
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5th July 2023
Bravo! Your business has successfully navigated growth, leading you to the doorstep of Marketing Automation platforms. Your enterprise has made significant strides, demonstrating that sometimes, great things indeed come in small packages. However, as the need to boost your Marketing Return on Investment (ROI) emerges, you find yourself scouting for a comprehensive solution that can cater to your specific requirements.
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