Salesforce is an exceptional customer relationship tool that provides any business with a wealth of options for better collaboration, decision making and, above all, great customer experiences. However, the way you work with Salesforce – and whether you’re able to maximise ROI on the investment you make in it – will depend on how able you are to optimise all its features. A Managed Service by Ignyto can help you ensure that you’re getting the most from your spend and using every benefit the CRM offers your business.

• Aligning Salesforce with your business goals. A Managed Service by Ignyto means bringing an experienced partner on board with the ability to dive deep into the goals and potential of your business and ensure that you’re using Salesforce in a way that optimises that. The Ignyto team will take the time to understand your enterprise so that we can create a Salesforce strategy that is focused on, and aligned with, key objectives, metrics and goals.
• Implementing best practices. The way that your business uses Salesforce will have a big impact on how effective it is. With a Managed Service by Ignyto, you’ll get a full system audit so that you can see where any potential issues currently exist. The expert team will also make best practice recommendations that will better support your business going forward.
• Providing training and support. One of the best ways to maximise ROI on Salesforce spend is to ensure that everyone in the business is confident about using it. Ignyto provide effective training for the Salesforce users within the business and can also offer support as and when required for any particular issues that arise for your team. We can also monitor adoption to ensure that Salesforce is being used by all those in the business who need to engage with it.
• Ensuring compliance and data security. It’s vital for every organisation to have a plan when it comes to security and also backing up both data and system configuration. A Managed Service by Ignyto includes putting a comprehensive plan in place that is designed to emphasise business continuity under any circumstances and also help to minimise the potential for data breach, data loss or corruption.
• Saving money and staying relevant. One of the major advantages of a Managed Service by Ignyto is that it removes the need to contract anyone to work full-time in-house to support your Salesforce CRM, which can be a substantial saving. The team will also work to ensure that you’re continuously getting value for money by recommending new Salesforce features and updates that can support business goals and save time and resources.
• Maximising ROI on Salesforce on an ongoing basis. You’ll be able to continue to ensure that Salesforce meets existing business needs – and that it scales and changes with the business as it evolves – with a Managed Service by Ignyto.

Contact our specialist team to find out more about how a Managed Service by Ignyto could help you maximise ROI on your Salesforce spend.