2. Personal Data We Collect
a. Personal Data that we collect about you
Personal Data is any information that relates to an identified or identifiable individual, and can include information about how you engage with our Services (e.g. device information, IP Address). In many cases, the Personal Data that you provide directly to us through our Services will be apparent from the context in which you provide the data:
When you register for a Ignyto account on our Site we collect your full name, email address, and account log-in credentials.
When you fill-in our online form to contact our sales team, we ask for your name, contact information, country, and other information about your interest in our Services.
When you authorize us to store information about you in connection with services, we collect your name and contact information.
When you respond to Ignyto emails or surveys, we collect your email address, name and any other information you choose to include in the body of your email or responses. If you contact us by phone, we will collect the phone number you use to call Ignyto, as well as other information you may provide during the call. If you are a Ignyto Customer, when you contact us, we may collect additional information in order to verify your identity.
If you are a Ignyto customer, you will provide your contact details, such as name, postal address, telephone number, and email address. As part of your business relationship with us, we may also collect financial and personal information about you, such as your date of birth and government identifiers associated with you and your organization (such as your social security number, tax number, or Employer Identification Number). You may also choose to provide bank account information.
If you are a Customer, when you make payments to, or transact with a User through Ignyto’s Services or a Ignyto provided device, we will receive your transaction information. If you are transacting directly with Ignyto, we receive the information directly from you. If you are transacting with a User, depending on how they integrated our Services, we may receive this information directly from you, from the Ignyto User or third parties. Different services methods may require the collection of different categories of information. The services information that we collect will depend upon the services that you choose to use from the list of available services that are offered to you at the time of check-out. We may also receive your name, email, billing or shipping address and in some cases, your transaction history to authenticate you.
In connection with fraud monitoring, prevention, detection, and compliance activities for Ignyto and its Users, we receive identity related from the following sources:
From Customers (including through their devices (e.g. IP Addresses)) related to Customers.
From Users about themselves and their Customers, including as collected through our Services.
From our business partners, financial service providers, identity verification services, and publicly available sources.
This Personal Data (e.g., name, address, phone number, country) helps us to confirm identities and prevent fraud. We may also use technology to assess the fraud risk associated with an attempted transaction by a Customer with a Ignyto User.
You may also choose to submit information to us via other methods, including: (i) in response to marketing or other communications, (ii) through social media or online forums, (iii) through participation in an offer, program or promotion, (iv) in connection with an actual or potential business relationship with us, or (v) by giving us your business card or contact details in connection with trade shows or other events.
b. Information that we collect automatically on our Sites and through marketing of our products
Browser and device data, such as IP Address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the Sites you are visiting.
Usage data, such as time spent on the Sites, pages visited, links clicked, language preferences, and the pages that led or referred you to our Sites.
Online activities. We collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online services.
We collect information when you engage with our marketing messages and when you click on links included in ads for our products. We use Google Analytics on our Sites to help us analyze your use of our Sites and diagnose technical issues.