Field Service is essentially a management tool that allows you to automate and integrate a variety of field service management tasks for agents, dispatchers and mobile employees for a streamlined service experience.
In layman’s terms, Field Service is focused on speeding up work orders, selecting the right mobile employee for the job and providing mobile employees with everything they need to exceed customer satisfaction. It is designed to provide agents, dispatchers and mobile employees with all the information and resources they need to guarantee this utmost customer satisfaction, and to provide you with a comprehensive all-in-one platform for the complete management of your company’s field services.