Maximise ROI on your Salesforce spend

Salesforce Managed Services by Ignyto

Benefits of a Salesforce Managed Service by Ignyto:

1. Save Money: You will no longer need to hire full-time Salesforce resource internally

2. Security & Compliance: Ignyto will provide specialist Data and Security advice, whilst working with you to create a comprehensive plan to secure and backup not only your data but also your system configuration. This ensures business continuity and reduces the risk of data breaches, loss or corruption.

3. Business Goals: Taking time to understand your business so we can advise on a successful Salesforce strategy that allows you to deliver your business goals

4. Training and Support: Training for  your Salesforce users, monitor adoption and to provide support as it is needed

5. Best Practices: Health checks and system audits completed by experienced Salesforce consultants to highlight any potential issues and make recommendations on how to resolve them

6. New Features: Recommend new relevant Salesforce features which can support your business goals

7. Future-Proofing: Help you maintain and scale your Salesforce instance to ensure it fulfils your changing business needs

After a Salesforce implementation your business won’t stand still and neither will Salesforce. Your users will need training, your managers will need to ensure your employees are adopting the system in the right way and your leadership team will need advice on how Salesforce can support your evolving business needs.

Monthly Support Hours

Support when you need it

Knowing you need access to Salesforce expertise is easy. Knowing for how long and what to focus on isn’t always as clear.

With the Monthly support package, you purchase a number of hours that resets at the start of each month. This gives your dedicated point of contact time to understand your Salesforce set-up and your business, so they are well-placed to make informed decisions about how best to use your monthly hours to get you the most out of Salesforce.

  • Dedicated Salesforce Expert
  • Core Cloud Support
  • CPQ, FSL & Marketing Support
  • Integrations & Automations
  • Reporting
  • Adoption
  • Configuration ( Object, Field & Page Layouts)
  • Data Migration of Clean & Prepared Data Files
  • User Management
Monthly Release Hours

Proactive Support

A Release strategy can help you, and your staff, stay on top of changes so you can take full advantage of new functionality.

The monthly release package is a proactive service whereby a dedicated managed service lead from Ignyto plans how to best use the monthly hours to help you achieve your business objectives. These enhancements are packaged up into monthly releases & deployed at the end of each month.

 

Included everything in the Monthly Support Package Plus

  • Discovery Workshop
  • Salesforce Health Check
  • Quarterly business reviews
  • Monthly Release Planning
  • Ignyto Accelerators
  • Technical Documentation
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