Features of our Managed Service Packages

Have a team of Salesforce Experts on hand when you need them

You are in safe hands with our team of experienced Salesforce professionals who are on hand for your team to make day to day changes, build out new features and functionalities and help, support and train your team and ensure Saleforce is running at full speed at all times.

Fast Response

Response times are based on severity levels and what package you have signed up to. The Bronze package has a 1 day response time for the highest severity issues and the Gold package has a 1 hour response time. The Gold package covers admin requests and changes.

Strategic Review

Included in all our Managed Service Packages are Strategic Business Reviews so we are aligned perfectly with your teams and know “where you’re going” as a business. Strategic Reviews are conducted annually for the Bronze package, up to quarterly for the Gold Package.

Typical improvements

Salesforce customers on average experienced the following improvement after they implemented Salesforce.

At ignyto we have tailored a number of Managed Service plans based on common requests from our customers.
Our plans are priced monthly (minimum term contract applies), which can be purchased as a stand alone contract or in addition to a project.
We offer flexible options, terms and response times depending on your exact requirements.
Contact us today for a competitive quotation to allow us to get your Salesforce Solution making a real difference to your business.