STATSports

Posted by: Ryan Groves
Category: Case Studies, High Tech, Sales Cloud

Project Details

  • Region: UK
  • Industry: High Tech
  • Sub Sector: Sport
  • Size of company: 110 Employees

About the customer

STATSports was founded in 2008 in Northern Ireland and is the world leading provider of GPS player tracking and analysis equipment. They work with teams, coaches, and individuals to track, analyse, and improve their game across multiple sports including Football, American Football, Rugby, Basketball, Field Hockey, and many more.

Business Requirement and Customer Challenges

STATSport’s Account Executives were not able to see information about orders without getting in touch with the Order Processing team.

They required the ability to report on their sales pipeline and new leads which were previously held in different systems, and often in an Account Executives personal file.

Requirements included:

  • Setup of the website ‘request a demo’ form to ensure all enquiries are entered automatically into Salesforce.
  • Automations to find more information about a Lead including the region and country risks.
  • Track monthly sales targets for each Account Executive.
  • Integrate with the Order manager system to have visibility of orders and invoices in one system.

Products implemented

Ignyto implemented the following Salesforce Solutions for STATSports:

  • Salesforce Sales Cloud
  • Web-to-Lead
  • Lead Conversion
  • Opportunity Lifecycle Management
  • Integration between Salesforce and Outlook
  • Reports and Dashboards
  • Customized the Lead, Account, Contact, Opportunity, Quote, Order, Asset, and Contract objects

Results

  • Visibility of all aspects of the Sales journey within Salesforce
  • Dashboard to track KPIs
  • Visibility of Opportunity and Lead pipelines
  • Greater visibility of reasons for lost opportunities and leads

Integrations

Custom built one-way integration from Microsoft Navision to Salesforce for the following objects:

  • Accounts
  • Contacts
  • Orders
  • Contracts
  • Invoices
  • Assets

This has enabled STATSports to view all Customer information in Salesforce, to see what has been ordered, and which products they currently own.

Length of Project

61 days

Quote from the customer

“For a company growing as fast as STATSports, we needed to have a Salesforce implementation partner who were able to move swiftly and roll out a comprehensive solution for our sales teams. Igntyo were able to advise our project managers on the best course of action at every turn, taking our requirements and creating actionable milestones to digitise and automate our sales processes. As a company, we are confident the introduction of Salesforce will positively impact across each level of the business, and we were able to rely on Ignyto’s experience and expertise throughout the project.”