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Case studies/Seniors Money
Seniors Money logo

Seniors Money: Salesforce delivered by Ignyto.

Ignyto implemented 123 FormBuilder for Seniors Money, a lending business.

Region
Ireland
Industry
Finance — Lending
Company size
Up to 25 users

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with finance — lending organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

Book a discovery call →
01 — About the customer

Spry Finance is part of the Irish-owned Seniors Money International group with over fifteen years of experience with providing Lifetime Loans to customers across the globe, including Ireland, Spain, Australia and New Zealand. It is the only provider of Equity Release Lifetime Loans for people over the age of 60 in Ireland.

02 — The problems Ignyto was asked to fix

The purpose of this project was to accelerate the form filling process in a key area of the Seniors Money lifetime loan application process.

The form has been previously completed on paper and data was re-entered into the Salesforce system manually. The aim was to help users by creating a user-friendly form with pre-filled fields and e-signature functionality to not only remove error prone manual entry and duplication of processes, but also to save their time.

03 — What Ignyto built
  • Creation and design of the form via 123 FormBuilder
  • Configuration of pre-fills for appropriate fields
  • Configuration of writebacks for appropriate fields
  • Configuration of a PDF copy of the form
  • Configuration of emails upon form submission
  • 123 FormBuilder Configuration Training
Products implemented
123 FormBuilder
04 — What changed
01

Successful implementation of Application Form

02

Elimination of paperwork, duplication of effort and human error

03

Successful configuration of pre-fills and writebacks

Seniors Money logo

“Ignyto understood our business requirements and produced an end product that met our requirements. The successful implementation of the application has added increased efficiency to our business process.”

Seniors Money · Finance — Lending
What businesses typically see

Salesforce reports that its sales customers see an average 30% increase in sales revenue.

Source: 2025 Salesforce Customer Success Metrics Global Highlights. A typical result across Salesforce customers, not a figure reported by Seniors Money.

05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
Related case studies

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Read the Seniors Money — Salesforce Shield case study →
Smart Mortgages logo

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Read the Smart Mortgages case study →
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Read the Skipton International case study →
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How we deliver

How can you be sure your project will be a success?

Every Ignyto project follows the same methodology: your goals as the North Star, sign-off at every stage, weekly updates and a project tool your stakeholders and Salesforce Account Team can log in to.

See our project methodologyQuestions to ask any provider