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Services/Account Engagement
Salesforce Marketing Cloud Account Engagement

Salesforce Account Engagement (Pardot) implementation.

Ignyto implements Salesforce Marketing Cloud Account Engagement, formerly Pardot, for B2B marketing teams across the UK and Ireland — nurture programmes, lead scoring, forms and landing pages, with pipeline attribution joined back to Sales Cloud. Done properly, sales stop guessing which enquiries are worth calling and marketing can finally show what the pipeline owes them.

Book a discovery call What we build
Account Engagement delivered by a Summit partner.
1,000+
Salesforce projects delivered since 2016, across every cloud in the platform.
122
Salesforce certifications held in-house by a delivery team of 35+.
4.9
Average client CSAT, scored across every project rather than a selected sample.
01 — What we build

What an Account Engagement build includes.

Connector and sync

Salesforce connector configured properly — field mapping, sync behaviour and record ownership decided rather than defaulted.

Lead scoring and grading

Scoring on behaviour and grading on fit, agreed with sales so the handover threshold is a shared decision.

Nurture programmes

Engagement Studio programmes built around real buying cycles, with suppression and re-entry rules.

Forms and landing pages

Progressive forms, landing page templates and tracked assets that feed clean data rather than duplicates.

Pipeline attribution

Campaign influence and reporting that shows which marketing activity produced pipeline, not just clicks.

Enablement

Training and documentation so your marketers run the platform without a retainer for every email.

02 — The shape of it

Score is behaviour. Grade is fit. You need both.

A high score and a poor grade is a student downloading your white paper. Sales stop trusting handover when the difference is not modelled.

Grade
Low score
High score
A / B
Nurture — right company, not ready
Hand to sales today
C / D
Leave in the database
Interested, wrong fit — do not pass on
Score — behaviour
Page views, email engagement, form completions, event attendance. Decays over time, so old interest does not look like new.
Grade — fit
Industry, size, geography, role. Agreed with sales, which is the part that makes the handover threshold stick.
03 — Return on investment

What you should get back from the investment.

Account Engagement earns its licence when sales stop ignoring marketing leads. Ignyto scopes the build around lead quality and pipeline contribution, and reports against both.

01

Better qualified handover

Scoring and grading mean sales work the leads that convert instead of every form fill.

02

Marketing hours back

Templates, automation and reusable programmes replace manual list building and one-off sends.

03

Spend defensible

Attribution reporting ties campaigns to pipeline, so budget conversations use numbers.

Client results

What our clients say about working with us.

All 80 case studies →

“Ignyto completely stepped up to the plate and took on the entirety of the complex built on our behalf. Everything they produced was delivered to an exceptionally high standard.”

Nivoda · Luxury goods — jewellery · Sales Cloud, Service Cloud, Account Engagement, Slack
Read the case study →
HotelREZ logo

“Ignyto were highly professional and patient, taking the time to review our processes and recommend efficiencies. Thanks to this guidance, Account Engagement has been configured as a central, user-friendly marketing tool.”

HotelREZ · Hospitality · Account Engagement
Read the case study →
BW logo

“From the moment we engaged Ignyto to help us implement Pardot into our Salesforce instance, they felt like the right fit.”

BW · Construction · Pardot
Read the case study →
Next step

Book a free 30-minute call with an experienced consultant.

No pitch deck. We’ll tell you plainly whether it’s worth doing, what the work involves and what drives the cost.

Book a discovery call See client results
04 — Common questions

Frequently asked questions.

Is Pardot still called Pardot?

Pardot is now Salesforce Marketing Cloud Account Engagement. The product is the same lineage and Ignyto has implemented it since 2016.

How long does an Account Engagement implementation take?

A focused Ignyto Account Engagement implementation can be possible in as little as four weeks, though that depends on complexity and your team’s availability. It covers connector configuration, scoring and grading, nurture programmes, forms and reporting.

Can Account Engagement prove marketing return on investment?

Yes. Ignyto configures campaign influence and pipeline attribution reporting in Salesforce so marketing activity can be tied to pipeline and closed revenue.

AI readiness

Are you ready to put AI on top of your nurture programme?

Scoring and content generation are obvious AI wins, provided prospect data is deduplicated and your consent record holds up. Ignyto runs a fixed-scope AI readiness assessment that establishes what an agent could truthfully answer from your Salesforce today, shortlists the use cases worth doing, sets the guardrails, and hands you a costed plan. Fixed scope, no obligation to build with us.

The AI readiness assessment Agentforce and AI

Pardot underused?

Most Account Engagement instances we inherit were set up once and never revisited. A short audit tells you what is worth rebuilding and what to switch off.

Book a discovery call Or compare with Marketing Cloud →
Choosing a technology partner

How can you be sure your Salesforce project will be a success?

See exactly how we run every project: your goals as the North Star, sign-off at every stage, weekly updates and a project tool your stakeholders can log in to.

Questions to ask any technology provider before you choose→ How we run every project, from your goals to go-live→ Warning signs a consultancy could get your project wrong→