Survey Instrument Services: Salesforce delivered by Ignyto.
Ignyto implemented Sales Cloud for Survey Instrument Services, a professional services business.
Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with professional services — general business services organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.
Book a discovery call →Survey Instrument Services is Ireland’s leading surveying equipment supplier. With over 40 years experience, their extensive range of the latest surveying equipment and accessories are available for sale and hire.
Survey Instrument Services needed a dynamic and easy to use CRM tool to allow them to scale their business and empower their sales team. The list of their requirements included: The CRM must:
- be mobile ready (on and offline) on any device.
- be easy to use and update while the team are on the go.
- have powerful & customisable reporting functionality.
- be suitable for scaling with our business.
Greater efficiencies in terms of user experience and much greater visibility of sales from reporting and clearer structure of objects.
Ability for dealers to use Salesforce to manage their sales pipeline when receiving web leads and for management to have visibility that dealers are responding in a timely manner to enquiries.
“Ignyto delivered a solution that exceeded our expectations so now Salesforce is a core part of our business.”
Survey Instrument Services · Professional Services — General Business Services
Salesforce reports that its sales customers see an average 30% increase in sales revenue.
Source: 2025 Salesforce Customer Success Metrics Global Highlights. A typical result across Salesforce customers, not a figure reported by Survey Instrument Services.
Integration, where the systems need it.
Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.
How we approach integration →Similar Salesforce projects Ignyto has delivered
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