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Case studies/Tank and Drain
Tank and Drain logo

Tank and Drain: Salesforce delivered by Ignyto.

Ignyto implemented Salesforce for Tank and Drain, a professional services business.

Region
Ireland
Industry
Professional Services — General Business Services

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with professional services — general business services organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

Tank and Drain are a leading liquid waste management, hazardous waste and drain maintenance company based in Ireland. They have a team of 35 people based in Dublin and operate throughout Ireland.

02 — The problems Ignyto was asked to fix

Ignyto assisted in the assessing the correct solution required to meet the business objectives and devised a solution to include Salesforce Sales Cloud and Salesforce Service Cloud, as well as integration with the business website and Xero financial package.

03 — What Ignyto built
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Integration with Xero Accounting
Products implemented
Salesforce →
04 — What changed
01

Turnover increased by 18%.

02

Customer satisfaction increased by 10%.

03

Average time between call and team onsite reduced by 2 hours.

04

Profitability per job increased by 12%.

Tank and Drain logo

“I am amazed at how quickly Ignyto got the system up and running and working for us — the way we want it to.”

Tank and Drain · Professional Services — General Business Services
What businesses typically see

Salesforce reports that its sales customers see an average 30% increase in sales revenue.

Source: 2025 Salesforce Customer Success Metrics Global Highlights. A typical result across Salesforce customers, not a figure reported by Tank and Drain.

05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
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How we deliver

How can you be sure your project will be a success?

Every Ignyto project follows the same methodology: your goals as the North Star, sign-off at every stage, weekly updates and a project tool your stakeholders and Salesforce Account Team can log in to.

See our project methodologyQuestions to ask any provider