Team Challenge Company: Salesforce delivered by Ignyto.
Ignyto implemented Account Engagement (Pardot) for Team Challenge Company, a professional services business.
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Book a discovery call →Team Challenge Company believe in the power of well-designed and outcome-led team building experiences. Ours have been crafted to empower teams through a mixture of fun, insight and inspiration.
Team Challenge were looking to improve their interactions with customers through account engagement automations.
- Custom Engagement Journeys for multiple variations of customer engagement.
“Ignyto were a fantastic support from the beginning of the project through to completion. Nothing was too much of an ask and they kept us up to date throughout the process, being easily available throughout should we have any queries. Our timelines changed on a few occasions due to other business priorities but Ignyto remained committed and understood what we needed and when, helping us to keep on track with the project whilst working in the background to get things set up to a place where we could take it forward. Ignyto ensured we understood the capabilities and explained everything in a way which ensured we were in the loop throughout, allowing us to make adjustments where needed. It was a pleasure to work with them and their support in helping us create engagement stories for our retention strategy has been invaluable. I wouldn’t hesitate to reach out again for future projects.”
Team Challenge Company · Professional Services
Salesforce reports that Marketing Cloud customers, including Account Engagement, see a 32% increase in marketing ROI and a 27% lower cost to acquire new customers.
Source: Salesforce Customer Success Metrics. A typical result across Salesforce customers, not a figure reported by Team Challenge Company.
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