Dura Composites

Posted by: Harry Barton
Category: Case Studies, Manufacturing, Sales Cloud

Project Details

  • Region: UK
  • Industry: Manufacturing
  • Size of company: 100+ users
  • Website: Dura Composites

About the customer

Dura Composites UK designs and manufactures advanced, recyclable composite materials that replace traditional wood, steel, and concrete. They supply solutions for civil infrastructure, including walkways, decking, marine products, and modular rail platforms. Their products are durable, low-maintenance, and environmentally friendly, supporting long-term sustainability goals. The company is recognised for innovation, having won multiple Queen’s Awards for Enterprise.

Business Requirement and Customer Challenges

Business Requirements included:

  • Docusign integration with Salesforce
  • Approval process to make the sales teams more efficient
  • Flows and heavy automation challenges to fulfil requirements

Products implemented

Ignyto worked with the following Salesforce Solutions for Dura Composites:

  • Sales Cloud
  • CPQ

Results

  • Salesforce configured to be user friendly and compatible with docusign
  • Approval process streamlined with business requirements
  • Creation of flows and automation to support business processes
  • Training sessions as well as system process documentation provided

Length of Project (Days)

2

Quote from the customer

We recently worked with Abi on a project and were really impressed with the results. Abi is professional, knowledgeable, and easy to work with throughout the process. The project was delivered smoothly, and we’re excited to roll out the new process to the wider team. We would be happy to work with Abi/Ignyto again in the future and would recommend their services to others looking for Salesforce expertise.

Contact us today to discuss how one of our Ignyto specialists can help your business implement Salesforce